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2008 AVI-SPL Post-Installation Survey
Thank you for taking the time to complete our post-installation survey for AVI-SPL.In order to serve you better on all future purchases, we want to hear from you.
All * fields are required. If you are unsure enter N/A.
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*
Regional Office:
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1. Was there adequate communication between your organization and the AVI-SPL team members?
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If "Fair" or "Poor", please list any specific reasons for your dissatisfaction:
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2. Was the system installed in a professional manner within the given timeframe?
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If "Fair" or "Poor", please list any specific reasons for your dissatisfaction:
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3. Does the aesthetic appearance of the system meet with your standards?
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If "Fair" or "Poor", what reasons do you attribute to your dissatisfaction?
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4. Did the installation team leave the facility in the same or better condition than when they arrived?
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If "Fair" or "Poor", please list any specific reasons for your dissatisfaction:
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5. How satisfied are you with the training and documentation on the use of your system?
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If "Fair" or "Poor", please list any specific reasons for your dissatisfaction:
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6. Does the system you purchased meet your needs?
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If "Fair" or "Poor", please list any specific reasons for your dissatisfaction:
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7. Were after-warranty service options explained and priced for you?
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8. Based on this experience, how likely are you to turn to AVI-SPL for any future AV needs?
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If "Not Likely" or "Not Sure", please list any specific reasons why:
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9. Would you like to receive our sAVvy monthly email newsletter?
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If yes, please complete email address:
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10. May we contact you in the future and use you as a reference?
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We want to hear from you.
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Please provide any additional comments here.
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Your satisfaction is important to us. Thank you for taking the time to complete our post-installation survey. We welcome your feedback; if you have any questions or comments, please email us or call 800-282-6733.
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